These Terms of Service ("Terms") are a binding agreement between you and [Avertyn, Inc.] ("Avertyn," "we," "us"). By accessing or using our website, demo, or platform (the "Service"), you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization.
Avertyn provides a software platform for plan-side defense of No Surprises Act Independent Dispute Resolution and related payment-integrity workflows. Avertyn is not a law firm, insurer, actuary, or financial advisor, and the Service does not constitute legal, actuarial, insurance, or financial advice. Outputs are decision-support tools; you are responsible for your own determinations and filings.
The Service is intended for business use by health plans, third-party administrators, and their authorized representatives. You must provide accurate account information, keep credentials secure, enable required authentication, and are responsible for activity under your account.
Your use of the public demo is limited to synthetic data. Any submission or processing of real claims data or protected health information ("PHI") is governed by a separate written Master Services Agreement, Order Form, and Business Associate Agreement, which control over these Terms with respect to that data. Do not upload real PHI to the Service before those agreements are executed.
You will not: use the Service unlawfully or to infringe others' rights; attempt to breach security or access data that is not yours; reverse engineer, scrape, or resell the Service; upload malicious code; or misrepresent outputs as legal advice or as guaranteed outcomes.
The Service, including its software, models, templates, and content, is owned by Avertyn and its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service per these Terms and any Order Form. You retain ownership of data you submit; you grant us the rights needed to operate and improve the Service, subject to the confidentiality and BAA terms above.
Paid use is governed by the pricing in your Order Form. Except as required by law or expressly stated, fees are non-refundable. Taxes are your responsibility.
The Service is provided "as is" and "as available." We disclaim all warranties to the fullest extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant any particular dispute outcome, win rate, or savings. Market and statutory information is provided for general context and may change.
To the fullest extent permitted by law, Avertyn will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or data. Our aggregate liability arising out of the Service will not exceed the amounts you paid to us in the [twelve (12)] months preceding the claim.
You will indemnify Avertyn against third-party claims arising from your misuse of the Service, your violation of these Terms, or your violation of law or third-party rights.
These Terms apply while you use the Service. We may suspend or terminate access for breach or to protect the Service. Provisions that by their nature should survive (ownership, disclaimers, liability limits, indemnity) survive termination.
These Terms are governed by the laws of [State/Commonwealth], without regard to conflict-of-laws rules, and the parties consent to the exclusive jurisdiction of the courts located in [venue].
We may update these Terms; material changes will be posted here with a revised date, and continued use constitutes acceptance.
[Avertyn, Inc.] · [legal@avertyn.com] · [mailing address].