Legal

Privacy Policy

Last updated: [EFFECTIVE DATE] · How Avertyn handles information collected through its website and platform.

1. Scope

This policy covers information Avertyn collects through its website, demo, and business communications. It does not cover protected health information ("PHI") processed on behalf of a covered entity — that data is governed by our Business Associate Agreement and the underlying services agreement, consistent with HIPAA.

2. Information we collect

  • Information you provide — name, work email, organization, and role when you request an exposure report, book a demo, or contact us.
  • Exposure-calculator inputs — the dispute volumes and figures you enter; used to compute an on-page estimate.
  • Usage & device data — pages viewed, referring source, browser and device type, and similar analytics.
  • Cookies — strictly-necessary and, where applicable, analytics cookies (see §5).

3. How we use information

  • To respond to requests, provide the demo and exposure reports, and communicate about the Service.
  • To operate, secure, and improve the website and platform.
  • To comply with legal obligations and enforce our terms.

We do not sell your personal information.

4. Sharing & sub-processors

We share information with service providers who help us operate — for example hosting, database, and analytics vendors — under contractual confidentiality and security obligations. Our current sub-processors are described on our Security & Trust page. We may disclose information if required by law or to protect our rights.

5. Cookies

We use strictly-necessary cookies to run the site and, where you consent, analytics cookies to understand usage. You can control cookies through your browser settings.

6. Data security

We apply administrative, physical, and technical safeguards — including encryption in transit and at rest and access controls — described on our Security & Trust page. No method of transmission or storage is completely secure.

7. Retention

We keep information for as long as needed for the purposes above and as required by law, then delete or de-identify it.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information, and to opt out of certain processing. To exercise them, contact us at [privacy@avertyn.com]. We will respond consistent with applicable law (for example, U.S. state privacy laws and, where applicable, the GDPR).

9. Protected health information

When Avertyn processes PHI on behalf of a plan or TPA, it acts as a business associate under HIPAA and handles that data only as permitted by the applicable Business Associate Agreement — not under this policy.

10. Children

The Service is a business tool not directed to children, and we do not knowingly collect personal information from anyone under 18.

11. Changes

We may update this policy; material changes will be posted here with a revised date.

12. Contact

[Avertyn, Inc.] · [privacy@avertyn.com] · [mailing address].