Plan-side IDR defense · No Surprises Act

Plans lose four of five IDR disputes. Yours don't have to.

The No Surprises Act runs two separate processes: open negotiation first, then IDR — baseball-style arbitration where the arbiter picks one side's exact number. The cheapest win comes before the arbiter: settle in open negotiation and you skip the fees and the coin-flip. Avertyn builds the QPA-anchored, defensible offer that wins at either stage, and files it for you.

Free exposure analysis no card, no sales call built on the June 2026 Federal IDR Operations Final Rule

Case #IDR-4471
Out-of-network · Radiology · CPT 74177
Defensible
QPA$412.00
Provider demand$1,860.00
Avertyn offer · 125% of QPA$515.00
Deadline · business-day, holiday-aware
Notice of offer dueMon Jul 13 · 5 biz days
Filing generated — offer, evidence & rationale ready
~80%
Providers' win rate in decided IDR disputes (2023–mid-2024) — up from 68% to 85% in a year.
2–10×
How far median winning awards ran above the QPA, depending on specialty.
99.9%
Of decisions where the arbiter awarded one side's exact submitted offer. The better-prepared number wins.
Sources: Peterson-KFF Health System Tracker · CMS IDR reporting. Figures describe the market through mid-2024, not a guarantee of results.
Two processes, not one

Win in open negotiation — before the fees and the arbiter.

The No Surprises Act keeps open negotiation and IDR separate and sequential. Most disputes should end in the first stage, where there's no fee and no arbitration.

Stage 1 · settle here

Open Negotiation

A 30-business-day, party-to-party window, with a response due by the 15th business day. No arbiter, no fee. Avertyn drafts the QPA-anchored counteroffer that gets providers to settle — because escalating costs them too.

Stage 2 · only if it fails

IDR arbitration

Now it costs: $15 per party plus the certified-IDRE fee, and it's baseball-style — one number wins, and providers have prevailed ~80% of the time. Avertyn still builds the winning offer, but this is the stage to avoid.

Every dispute resolved in open negotiation skips the IDR fees and the arbitration entirely — that's the cheapest, fastest win, at a defensible number.

Your exposure

Put your book in. See what's at risk.

Move the sliders to your out-of-network dispute volume. This models what you're likely overpaying today versus a QPA-anchored defense — using the public IDR outcome ranges, not a sales fantasy.

500
Out-of-network claims you take (or could take) to federal IDR.
$350
The in-network benchmark — your defensible anchor.
3.0× QPA
How far above QPA providers ask. Awards have run 2–10× by specialty.
At risk of overpaying this year
$245,000
On ~80% of disputes you'd otherwise lose or default, above a 125%-of-QPA offer.
$306,250
Excess demand over a defensible offer — the pool Avertyn contests.
$196,000
You keep ~80% after Avertyn's 20% fee on what's defended.
Get this run as a real report — free

Illustrative model for orientation, not a quote or a guarantee. It applies public federal-IDR outcome ranges (Peterson-KFF, CMS) to the numbers you enter; your actual results depend on your book, your specialties, and the arbiter. A real Avertyn exposure report uses your own claims.

What Avertyn does

Everything that decides an IDR case — handled before the deadline.

The process rewards the side that submits the better-documented, more defensible number, on time. Avertyn builds exactly that, on every case.

QPA-anchored defense

Every offer is anchored to the qualifying payment amount and a defensible ceiling — default 125% of QPA, capped at the regional median. Un-inflatable, and credible to the arbiter.

Holiday-aware deadline engine

Two separate clocks on one calendar: the 30-business-day open-negotiation window (response due by day 15) and, only if it fails, the IDR timeline — entity selection, eligibility, offer, additional info. CMS counts federal holidays, so we do too.

Eligibility catching

Screen every dispute inside the 5-business-day review window and catch the ineligible ones before you overpay a claim that never belonged in IDR.

Repricer rebuttal

Turn the repricer's number into a documented counter the arbiter can adopt — with the evidence that makes your offer the reasonable one.

Compliant batching

Batch up to the 50-line-item limit — including cross-specialty batching for radiology, anesthesia, pathology and lab under the June 2026 rule — without tripping eligibility.

One-click filing

Generate the complete IDR submission — offer, supporting evidence, and rationale — formatted and ready to file. Best-in-class, in a click.

How it works

From a pile of disputes to filed, defensible offers.

STEP 01

Connect

Bring in your remittances and open disputes. Avertyn maps every case to its QPA, its eligibility, and its exact deadline.

STEP 02

Anchor & calendar

Each case gets a defensible, QPA-anchored offer and a holiday-aware business-day deadline. The cases most at risk surface first.

STEP 03

Settle — or file to win

Send the open-negotiation offer that ends most disputes before any fee. Only the ones that don't settle go to IDR, where the same defensible offer is filed to win.

Who it's for

Built for the teams the process leaves outgunned.

IDR rewards preparation and punishes thin staffing. Avertyn gives lean teams the leverage of a specialized defense unit.

Core

Independent & mid-tier TPAs

You administer the plan and eat the losses when a dispute goes sideways. Avertyn defends every case to a QPA-anchored number and never misses a deadline — without adding headcount.

Wedge

Self-funded employers & brokers

Start free with an exposure view: what IDR is costing the plan in default losses and winnable cases. Bring the numbers to your TPA — or to renewal.

Enterprise

Large TPAs & payers

Want certainty, not just defense? The Performance Guarantee puts a contracted ceiling on your IDR-loss rate, priced as a premium over fair value.

Why Avertyn

The difference between defending a case and forfeiting one.

On every disputeDoing nothingA repricer aloneAvertyn
Offer anchored to the QPA pay near the demanda number, not a defense 125% of QPA, capped at median
Deadlines tracked (holiday-aware) easy to forfeitnot their job every window, to the day
Eligibility screened caught in the 5-day window
Filing generated & evidenced manualpartial one click, arbiter-ready
Priced onthe default loss% of "savings"work + defended dollars
Pricing

Priced on outcomes. Never on making the gap look bigger.

A platform subscription plus ~20% of the dollars we defend above the QPA — anchored to the QPA, so it can't be inflated. You keep ~80%. Start free with an exposure view.

Founding-customer rate: 15% of defended dollars for the first 10 plans, through Dec 2026 — locked for your contract term.

Built on the rules as they are

Accurate to the current process — not a promise dressed up as one.

Avertyn is built directly on the June 2026 Federal IDR Operations Final Rule. No inflated demands, no cut of fictional "savings" — you win when the number is right and defensible, not when it's big. That alignment is the product.

Sources: CMS — Federal IDR Operations Final Rule fact sheet.

$15
Administrative fee per party, per dispute — regardless of the amount in dispute. Every case has to clear that floor to be worth filing; Avertyn tells you which ones do.
50
Line-item cap on a single batched determination — with cross-specialty batching allowed for radiology, anesthesia, pathology and lab. Batch to the edge of the rule, safely.
30 / 5
A 30-business-day open negotiation period, then strict 5-business-day windows for eligibility review and additional information. Miss one and you forfeit. Avertyn counts the days — holidays included.
Questions

The objections worth raising.

Isn't lowballing providers what got the No Surprises Act in trouble?
Avertyn doesn't lowball — it anchors. Every offer is tied to the qualifying payment amount and a defensible ceiling, the same benchmark the statute points arbiters to. The goal is a number you can defend on the record, not the smallest number you can get away with. That's exactly why it holds up when the arbiter picks one side's figure.
We already use a repricer. Why add this?
A repricer gives you a number. It doesn't track your IDR deadlines, screen eligibility inside the 5-business-day window, build the evidentiary rationale, or file the submission. Avertyn turns the repricer's number into a defended case — and catches the disputes that never belonged in IDR in the first place.
How do you charge — and what's the catch?
Start free with an exposure view. Then it's a platform subscription plus ~20% of the dollars we defend above the QPA — anchored to the QPA, so it can't be inflated by making the demand look bigger, and you keep ~80%. Founding customers pay 15%; enterprise adds a bounded, capped fee. Full tiers, segment pricing, and how we measure defended dollars are on the pricing page.
Is our claims data safe?
Data is encrypted in transit and at rest, access is scoped per-tenant with row-level security, and a Business Associate Agreement is available. SOC 2 readiness is underway. See the security summary below — we're specific about what's live today versus in progress.
How fast can we start, and does it fit our system?
The free exposure analysis runs off a remittance/claims export — no rip-and-replace. Defense workflows layer on top of how you already work IDR, so there's no migration to stall on.
Do you guarantee we'll win?
No one honest can. What we guarantee is that every case is defended to a QPA-anchored offer, filed on time, with the evidence the arbiter needs — the things that actually move win rates. The market figures on this page describe outcomes through mid-2024; they're context, not a promise about your book.
Security & compliance
Live
HIPAA-aligned handling
PHI treated under HIPAA safeguards across the platform.
Available
BAA on request
Business Associate Agreement ready to execute before any PHI moves.
In progress
SOC 2 readiness
Controls being formalized toward a SOC 2 examination.
Live
Encrypted & tenant-isolated
Encryption in transit and at rest; per-tenant row-level access control.

We state what's live versus in progress on purpose. Security posture is documented and updated as controls mature.

See what you're leaving on the IDR table.

Get a free exposure analysis of your out-of-network disputes — default losses, winnable cases, and dollars at risk. No card, no sales call. We'll follow up when your early-access spot opens.

We'll email your exposure report. No spam, no reselling — one message, from a person.

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